Duplicate Freight Payment Refund: 49 CFR 378.9 Duties
A duplicate freight payment refund is not a favor. 49 CFR 378.9 puts 30-day and 14-day duties on the carrier. Here is how to invoke them and get paid back.
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Every compliance, recordkeeping and regulatory deadlines guide from the CheckMyFreightBill audit desk: 6 articles on what actually shows up on freight invoices and what to do about it.
A duplicate freight payment refund is not a favor. 49 CFR 378.9 puts 30-day and 14-day duties on the carrier. Here is how to invoke them and get paid back.
Consignee liability for freight charges does not end because the BOL says bill the shipper. What 49 U.S.C. 13706 requires, in writing, before delivery.
Freight records retention requirements are driven by deadlines, not a filing rule. Which documents to keep, for how long, and which clock sets each one.
The statute of limitations on freight charges is 18 months for a carrier to sue and 18 months for you to claim an overcharge. Here is when each clock starts.
A balance due freight invoice 180 days after the original bill has a statutory problem. What 49 U.S.C. 13710 says, and the reply that ends most rebills.
180 days to bill a balance due. 9 months to file a claim. 60 days to resolve an overcharge. Every freight billing deadline, with the regulation cited.