Almost every freight billing argument is really an argument about a clock. The carrier rebills a March load in October. You find a duplicate payment from last year. A claim sits unanswered for five months. In each case the question is not who is right, it is whether anybody is still inside the window.
Most of those windows are written down, in federal regulation or statute, with numbers you can cite. The freight billing deadlines and statutes of limitations below are the ones that actually decide money. Every row links to the primary text.
Two cautions. Several of these are floors, not ceilings: 49 U.S.C. 14706(e) does not give you nine months to file a claim, it forbids a carrier from allowing less than nine months. And some provisions apply only to for-hire, non-exempt motor carriage. Read your contract alongside the regulation, not instead of it.
The deadline table
| Deadline | What it governs | Who it binds | Citation | What happens if it passes |
|---|---|---|---|---|
| 7 days | Presenting the freight bill (prepaid: from receipt; collect: from delivery) | Carrier | 49 CFR 377.205 | Out of compliance with the Part 377 credit rules |
| 15 days | Standard credit period, from the day after the bill is presented | Shipper on credit | 49 CFR 377.203 | You are past the authorized credit period |
| Up to 30 days | Maximum credit period, if published in a tariff | Carrier and shipper | 49 CFR 377.203 | A longer credit term has no basis in Part 377 |
| 90 days | Revised bill assessing late-payment or collection charges, from expiry of the credit period | Carrier | 49 CFR 377.203 | The carrier loses the right to assess those charges |
| 180 days | Billing charges additional to those originally billed, from receipt of the original bill | Carrier | 49 U.S.C. 13710(a)(3) | The carrier loses the right to collect the additional charges |
| 180 days | Contesting the original or a subsequent bill, from receipt of that bill | Shipper | 49 U.S.C. 13710(a)(3) | You lose the right to contest those charges |
| Promptly, on receipt | Opening a file and investigating any overcharge claim, written or not | Processing carrier | 49 CFR 378.5 | No file, no trail, and no 60-day clock running |
| 60 days | Paying, declining, or settling a written overcharge claim | Processing carrier | 49 CFR 378.8 | The carrier is out of compliance absent a written extension agreement |
| 60 days | Notifying the payor of an unidentified payment | Carrier | 49 CFR 378.9 | Carrier obligation unmet |
| 90 days | After notice with no response, unidentified funds may be treated as the carrier’s own | Carrier | 49 CFR 378.9 | Your money legitimately stops being your money |
| 14 days | Refunding or responding once the payor supplies the identifying information | Carrier | 49 CFR 378.9 | Carrier obligation unmet |
| 30 days | Refunding an overpayment, duplicate, or overcollection the carrier itself finds | Carrier | 49 CFR 378.9 | Duty is affirmative, not on request |
| No less than 9 months | Minimum filing period a carrier must allow on a loss or damage claim | Carrier (as a floor on its own terms) | 49 U.S.C. 14706(e)(1) | A shorter contractual window is unenforceable; miss the real one and the claim dies |
| No less than 2 years | Minimum period a carrier must allow for suit, running from the carrier’s written disallowance | Carrier (as a floor on its own terms) | 49 U.S.C. 14706(e)(1) | Suit is time-barred once the contractual period ends |
| 30 days | Acknowledging a claim in writing, unless already paid or declined in writing | Carrier | 49 CFR 370.5 | A documented compliance failure you can cite |
| 120 days | Paying, declining, or making a firm written compromise offer on a claim | Carrier | 49 CFR 370.9 | The carrier must instead issue a written status report |
| Every 60 days after 120 | Written status reports while a claim remains unresolved | Carrier | 49 CFR 370.9 | Carrier obligation unmet |
| 18 months | Civil action by a carrier to collect unpaid transportation charges | Carrier | 49 U.S.C. 14705(a) | The carrier cannot sue you for the balance |
| 18 months | Civil action to recover overcharges | Shipper or payor | 49 U.S.C. 14705(b) | You cannot sue to recover |
| 3 years | Complaint to the Board or Secretary to recover overcharges, if elected | Shipper or payor | 49 U.S.C. 14705(b) | The complaint route closes |
| 2 years | Complaint to the Board or Secretary for damages under 14704(b) | Shipper or payor | 49 U.S.C. 14705(c) | The damages complaint is time-barred |
| Plus 6 months | Extension of the limitation period from written notice that a claim is disallowed | Both | 49 U.S.C. 14705(d) | You lose an extension you were entitled to |
| Plus 90 days | Further extension from the date a carrier sues or collects the charges | Both | 49 U.S.C. 14705(d) | Same |
| 3 years | Federal government transportation, from payment, refund, or deduction | Government and carrier | 49 U.S.C. 14705(f) | Recovery is time-barred |
| Delivery or tender of delivery | The event that starts the 14705 clocks | Both | 49 U.S.C. 14705(g) | Not a deadline, but the date every 14705 clock counts from |
| 30 days | Issuing an ocean demurrage or detention invoice, from the last day incurred | Billing party | 46 CFR 541.7 | The invoice is late under the FMC billing rule |
| At least 30 days | Requesting mitigation, refund, or waiver, from invoice issuance | Billed party | 46 CFR 541.8 | You lose the request window the rule guarantees you |
| 30 days | Attempting to resolve that request, from receipt | Billing party | 46 CFR 541.8 | Obligation unmet, absent agreement to extend |
Twenty-eight rows. The handful people get wrong are below.
The 180-day rule is the one that kills late rebills
49 U.S.C. 13710(a)(3) does two symmetrical things, and most people have only heard of one of them.
A carrier that wants to bill charges beyond what it originally billed has to issue that bill within 180 days of your receipt of the original bill to have the right to collect them. That is the answer to the balance-due invoice that shows up eight months after delivery, usually out of a post-audit by a third party the carrier hired. The load being real and the charge being arguably correct does not fix a bill issued outside the window. Late accessorial rebills are the common case: a detention line that surfaces months after the load is both outside the window and unsupported, which is why disputing a detention charge when the POD carries no in or out times usually starts with the invoice date rather than the hours.
The other half binds you. To preserve your right to contest the original or a subsequent bill, you have to contest it within 180 days of receiving it. A stack of unreviewed invoices from last year is not a to-do list, it is an expiring asset. That is the strongest practical argument for auditing on a weekly cadence rather than when someone finally has time, and the reason cadence, not depth, is the first thing to ask about when you compare what freight audit actually costs under each pricing model.
Two mechanics matter. The clock runs from receipt of the bill, not from delivery, so the AP inbox timestamp is worth preserving. And 13710 is written around the Board dispute process for motor carriers subject to that subchapter, so a negotiated contract can change the practical picture. Check your contract’s billing window before relying on the statute alone, and pull the load’s rate confirmation while you are there, since a rate confirmation that does not match the carrier invoice is often what generated the extra charge the carrier is now trying to bill.
Credit terms: the 15-day clock and the 90-day revised bill
49 CFR 377.203 sets a standard credit period of 15 days, beginning the day after the carrier presents the freight bill, extendable by published tariff provision to no more than 30 calendar days. 49 CFR 377.205 requires the carrier to present the bill within 7 days of receiving the shipment (prepaid) or 7 days from delivery (collect), and requires the bill to state the credit time limit, any late-payment penalty, any service or collection charge, and the discount terms.
The part almost nobody quotes is the back end. To assess a late-payment or collection charge, the carrier has to issue a revised freight bill within 90 days after the authorized credit period expires. A collection charge tacked on long after that has no Part 377 basis, whatever the letter says.
Part 377 applies to for-hire, non-exempt motor carriers and household goods freight forwarders extending credit. It is not a general payment-terms law and does not override net-30 terms you negotiated. Its value is as a reference point when a carrier’s collections process invents its own timeline.
A freight claim and a billing dispute are two different clocks
This is the most expensive conflation in the subject. People file a “claim” for an overcharge, then wonder why the nine-month number does not seem to apply.
A loss or damage claim is a cargo claim, under 49 U.S.C. 14706 and 49 CFR 370. Section 14706(e)(1) bars a carrier from providing a filing period shorter than nine months, or a suit period shorter than two years running from the carrier’s written notice that it disallows any part of the claim. That is the source of the “two years and one day” language on standard bills of lading: carriers write two years plus a day because two years flat would violate the floor. Once the claim is in, 370.5 gives the carrier 30 days to acknowledge it in writing, and 370.9 gives it 120 days to pay, decline, or make a firm written compromise offer, then a status report every 60 days until it is resolved.
An overcharge is a billing error on freight that arrived fine, under 49 CFR 378 and 49 U.S.C. 14705. Nine months and 120 days have nothing to do with it. The governing numbers are 60 days for resolution, 18 months to sue, and 180 days to have contested the bill in the first place.
Take that split if you take nothing else. Sending a duplicate-billing dispute on a cargo claim form routes it to a claims desk with no authority over billing, and the 180-day contest window keeps running while it sits there.
The 60-day overcharge clock only starts if the claim is written
49 CFR 378.8 requires the processing carrier to pay, decline to pay, or settle each written overcharge claim within 60 days of receipt, unless both parties agree in writing to extend for extenuating circumstances. Sixty days is a useful lever: it converts an indefinite wait into a date you can put in a follow-up email.
The catch is in 378.5. A carrier must promptly investigate and open a file on any claim it receives, written or otherwise, but only a written claim starts the 60-day clock. A phone call to your rep is not a claim. Neither, arguably, is a short-pay with no explanation.
49 CFR 378.4 says what to put in it: the freight bill, the rate, classification, weight, or tariff authority relied on, and the payment information. It also says inadequate documentation alone cannot disqualify a claim, so a thin file is a reason for the carrier to ask for more, not to refuse.
One companion duty most payors never invoke: under 49 CFR 378.9, when a carrier itself discovers an overpayment, duplicate payment, or overcollection, it must refund within 30 days. That is affirmative, not on request, though in practice you will find most of them yourself, which is why it pays to know the patterns that separate a true duplicate freight invoice from a legitimate rebill. The same section handles payments the carrier cannot identify: notify the payor within 60 days, treat the funds as its own after 90 days with no response, and refund or respond within 14 days once the payor identifies the payment.
Overcharge suits: 18 months to sue, 3 years to complain
49 U.S.C. 14705 is short and worth reading in full. The numbers are not symmetric in the way people assume.
A carrier has 18 months from accrual to begin a civil action to collect transportation charges. You have 18 months from accrual to begin a civil action to recover overcharges. But if the claim is against a carrier under chapter 135 and the election is made to file a complaint with the Board or Secretary instead of suing, the complaint window is three years. Damages complaints under 14704(b) run two years. Federal-government transportation gets three years from payment, refund, or deduction, whichever is later.
Two mechanics matter more than the raw numbers. Subsection (g) says claims accrue on delivery or tender of delivery, so the clock does not start at invoice date or payment date. Subsection (d) extends the period six months from written notice that a claim is disallowed, plus a further 90 days from the date the carrier begins a civil action or collects the charges. A disallowance letter is not purely bad news: it starts an extension.
Ocean demurrage and detention runs on a separate 30-day set
If you touch containers, the Federal Maritime Commission’s billing rule at 46 CFR part 541 adds three clocks with no motor-carrier equivalent.
46 CFR 541.7 requires the billing party to issue a demurrage or detention invoice within 30 calendar days from the date the charge was last incurred. 46 CFR 541.8 gives the billed party at least 30 calendar days from invoice issuance to request fee mitigation, refund, or waiver, and requires the billing party to attempt to resolve that request within 30 calendar days of receiving it, unless both parties agree to a longer period.
46 CFR 541.6 closes the loop by requiring the invoice itself to state those timeframes. An invoice missing them is defective on its face, which is a far easier argument than relitigating whether the free time was fair. Truckload detention has no equivalent invoice rule, so there the argument runs on the records that establish arrival, departure and dwell rather than on a defect in the bill.
What to do with all of this
- Date-stamp receipt of every freight bill. Both 180-day windows in 13710 run from receipt, and the inbox timestamp is your evidence.
- Review bills weekly, not quarterly. An invoice backlog is a decaying right.
- Reject balance-due rebills issued more than 180 days after the original bill, citing 13710(a)(3), and check the contract for a shorter negotiated window.
- Put every overcharge dispute in writing, with the freight bill and the rate or tariff authority attached, so 378.8 starts running.
- Route cargo claims and billing disputes to different desks. Never let one sit in the other’s queue.
- Diary the carrier’s clocks too: 30 days to acknowledge a claim, 120 to dispose of it, 60 to resolve a written overcharge claim, 30 for a self-discovered refund.
- On container charges, check the invoice date against the last day the charge was incurred before anything else.
- Keep documents through the longest clock that can touch them. With an 18-month suit window from delivery and a three-year complaint route on overcharges, two years of retention is short.
None of this requires software. It requires knowing which clock you are on, and writing the date down.
Sources
- 49 CFR 377.203, Payment of freight bills within credit period
- 49 CFR 377.205, Presentation of freight bills
- 49 CFR part 377, Payment of transportation charges
- 49 CFR 378.2, Definitions
- 49 CFR 378.4, Filing and processing claims
- 49 CFR 378.5, Investigation of claims
- 49 CFR 378.8, Disposition of claims
- 49 CFR 378.9, Unidentified payments and carrier-discovered overpayments
- 49 CFR 370.3, Filing of claims
- 49 CFR 370.5, Acknowledgement of claims
- 49 CFR 370.9, Disposition of claims
- 49 U.S.C. 13710, Information and billing disputes
- 49 U.S.C. 14705, Limitation on actions by and against carriers
- 49 U.S.C. 14706, Liability of carriers under receipts and bills of lading (Carmack)
- 46 CFR part 541, Demurrage and detention billing requirements
- 46 CFR 541.6, Billing practices
- 46 CFR 541.7, Timing of demurrage and detention invoices
- 46 CFR 541.8, Timing of disputes