Duplicate Freight Payment Refund: 49 CFR 378.9 Duties
A duplicate freight payment refund is not a favor. 49 CFR 378.9 puts 30-day and 14-day duties on the carrier. Here is how to invoke them and get paid back.
By Emily12 min read
Tag
regulations
17 articles tagged regulations from the CheckMyFreightBill freight audit desk.
Consignee Liability for Freight Charges: The 13706 Notice
Consignee liability for freight charges does not end because the BOL says bill the shipper. What 49 U.S.C. 13706 requires, in writing, before delivery.
By Emily12 min read
Freight Records Retention: What to Keep and How Long
Freight records retention requirements are driven by deadlines, not a filing rule. Which documents to keep, for how long, and which clock sets each one.
By Emily10 min read
Statute of Limitations on Freight Charges: 18 Months
The statute of limitations on freight charges is 18 months for a carrier to sue and 18 months for you to claim an overcharge. Here is when each clock starts.
By Emily11 min read
The 180-Day Rule for Balance-Due Freight Invoices
A balance due freight invoice 180 days after the original bill has a statutory problem. What 49 U.S.C. 13710 says, and the reply that ends most rebills.
By Emily11 min read
Freight Overcharge Claim Process After You Already Paid
Paid the invoice, then found the error? The freight overcharge claim process under 49 CFR 378 gives the carrier 60 days to pay, decline, or settle it.
By Emily13 min read
NMFC Freight Class 2025 Changes: How Class Is Set Now
NMFC freight class 2025 changes took effect July 19, 2025, moving most items to one density scale. What changed, what did not, and how to audit a reclass.
By Reena11 min read
Freight Bill Credit Terms Under 49 CFR 377: The 15-Day Rule
Freight bill credit terms under 49 CFR 377 give 15 days to pay, up to 30 by tariff, and bar late fees unless the carrier revises the bill within 90 days.
By Alex11 min read
What Must Be on a Freight Bill: 49 CFR 373.103 Explained
What must be on a freight bill is set by 49 CFR 373.103. Here is the required list, what each element catches, and how to use it as an invoice defect list.
By Alex10 min read
Carrier Liability Per Pound: What Freight Class Limits Pay
Carrier liability per pound by freight class is set in the NMFC item and the carrier tariff, not by what your goods are worth. Here is how to find your cap.
By Jordan10 min read
Freight Claim Salvage Rights: Who Owns Damaged Freight
Freight claim salvage rights decide who keeps damaged goods and who keeps the money. Here is what 49 CFR 370.11 requires and how salvage credit is calculated.
By Jordan10 min read
Carrier Response Time on a Freight Claim: 30 and 120 Days
Carrier response time on a freight claim is set by rule: 30 days to acknowledge, 120 days to pay, decline or offer, then a status report every 60 days.
By Jordan11 min read
Valid Freight Claim Requirements Under 49 CFR 370.3
The valid freight claim requirements in 49 CFR 370.3, element by element: why "damaged, about $100" is not a claim, and a template that meets all four.
By Jordan10 min read
Carmack Amendment Time Limits: 9 Months and 2 Years
Carmack Amendment time limits, stated precisely: 9 months to file a claim, 2 years to sue from written disallowance, and exactly what starts each clock.
By Jordan9 min read
How to File a Freight Claim That Does Not Get Denied
How to file a freight claim the carrier cannot reject on a technicality: the 9-month window, the four elements 49 CFR 370.3 requires, and the documents.
By Jordan11 min read
FMC Demurrage and Detention Rule: Invoice Requirements
The FMC demurrage and detention billing rule sets hard invoice requirements and a 30-day billing clock. Omit one required field and the charge is not owed.
By Reena11 min read
Every Freight Billing Deadline, With the Rule Behind It
180 days to bill a balance due. 9 months to file a claim. 60 days to resolve an overcharge. Every freight billing deadline, with the regulation cited.
By Emily13 min read