Residential Delivery Fee LTL Dispute: Audit the Address
A residential delivery fee LTL dispute is won at the address classifier, not the dock. Here is how to prove a stop is commercial and get the fee removed.
By Jordan11 min read
The freight billing desk, page 8
Limited Access Delivery Fee: What Counts, What Does Not
A limited access delivery fee is owed only if the site matches a category in the carrier rules tariff. Here is how to check yours and challenge the class.
By Jordan10 min read
Reconsignment vs Diversion Charge: How to Stop Double Bills
A reconsignment vs diversion charge dispute usually starts with one change order billed twice. Here is what each term means and how to get the duplicate off.
By Jordan12 min read
TONU Meaning in Trucking: When the Fee Is Owed
TONU meaning in trucking, explained: what truck order not used covers, the cancellation cutoff that decides it, and the evidence that settles a contested one.
By Jordan10 min read
What Is a Lumper Fee? Who Pays It and How to Get Repaid
What is a lumper fee, who actually pays it, and how the receipt, Comchek and rate confirmation language decide whether the carrier gets reimbursed in full.
By Jordan10 min read
Accessorial Charges List: Every Fee and How to Verify It
An accessorial charges list that pairs each fee with the document that proves or disproves it: liftgate, detention, lumper, TONU, limited access and more.
By Jordan11 min read
What Freight Audit Really Costs: 3 Pricing Models
Contingency fees, per-invoice fees, or flat software. Here is what each freight audit pricing model costs at 200, 500, and 1,000 loads a month.
By Emily11 min read
Rate Con vs Carrier Invoice: A Reconciliation Procedure
When the carrier invoice does not match the rate confirmation, work it in this order. A field-by-field reconciliation procedure for broker settlement teams.
By Reena12 min read
How Duplicate Freight Invoices Hide in Your AP
The same load, two invoice numbers, five weeks apart. Here is how duplicate freight bills slip past AP and the four checks that catch them every time.
By Emily11 min read
When Does Detention Free Time Actually Start?
Appointment time, arrival, or gate-in? The clock trigger in your rate con decides the whole detention charge. Here is how to find it and what each means.
By Reena11 min read
The 6 Documents That Win a Detention Dispute
Detention denials usually come down to missing paperwork. These six documents, in this order, are what carriers and brokers actually accept as proof.
By Reena12 min read
Liftgate Fee on a Dock Delivery: How to Dispute It
A liftgate charge on a dock-to-dock load is one of the easiest overcharges to disprove. Here is the two-document proof and the dispute language to send.
By Jordan12 min read